Application managed services

Run to new: Outpace change with value from gen AI and cloud.

Why application managed services matter

80%

of enterprises will have deployed gen AI-enabled applications by 2026

70%

of application spending will be directed to cloud by 2027

Conquer complexity, unleash value

Bring full-spectrum change to application managed services by integrating emerging value sources—like gen AI, cloud and new technology—with traditional approaches.

What you can do

Reinforce your digital foundation

Advance your digital core with integrated cloud, applications, infrastructure, data, security and processes to deliver ‘everything as a service’ and drive continuous reinvention.

Scale generative AI-led automation

Foster experimentation and drive innovation and continuous improvement across the tech delivery lifecycle using generative AI, predictive AI and intelligent automation.

Reimagine applications with progressive modernization

Progressively modernize applications by leveraging the existing tech landscape and enabling strategic investments with the business case for a shared modernization mindset.

Champion experience service levels

Shift from Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) to foster end-to-end accountability and business value commitments. Focus on experience-led design and development while creating user-centric solutions.

Create observability with real-time data insights

Achieve enterprise security, availability and reliability with an operations approach that is powered by ecosystems, real-time data insights and a cloud-native mindset.

What you’ll achieve

Lower costs, better results

Rethinking business and IT can yield up to 50% TCO reduction, 30% increase in business user satisfaction and 30% improvement in business outcomes.

Tech composability and speed

Reimagining applications can result in a 35% velocity increase and 60% of your applications migrated and modernized.

Business agility and resilience

Scaling automation and observability can deliver up to 4x improvement in speed-to-value, 60% reduced outages and 99.9% application availability.