Application performance management white paper

The business case for digital employee experience (DEX) is clear: more than half (55%) of office workers say negative experiences with workplace technology impact their mood/morale and 93% of security professionals say prioritizing DEX has a positive impact on an organization's cybersecurity efforts, according to the 2024 Digital Employee Experience Report: A CIO Call to Action , a new report from Ivanti .

For IT leaders, a few hurdles stand in the way of AI success. They include concerns over data quality, security and the ability to implement projects. Understanding and addressing these concerns can give organizations a realistic view of where they stand in implementing AI — and balance out a certain level of overconfidence many organizations seem to have — to enable them to make the most of the technology's potential .

For the last 18 years — through pandemic times, boom times, pullbacks, and more — little has been predictable except one thing: Worldwide cloud spending will be higher this year than last year and a lot higher next year. But as companies spend more, are they spending more intelligently? Just how efficient are our modern SaaS systems? .

The OpenTelemetry End-User SIG surveyed more than 100 OpenTelemetry users to learn more about their observability journeys and what resources deliver the most value when establishing an observability practice . Regardless of experience level, there's a clear need for more support and continued education .

A silo is, by definition, an isolated component of an organization that doesn't interact with those around it in any meaningful way. This is the antithesis of collaboration, but its effects are even more insidious than the shutting down of effective conversation .

New Relic's 2024 State of Observability for Industrials, Materials, and Manufacturing report outlines the adoption and business value of observability for the industrials, materials, and manufacturing industries . Here are 8 key takeaways from the report .

For mission-critical applications, it's often easy to justify an investment in a solution designed to ensure that the application is available no less than 99.99% of the time — easy because the cost to the organization of that app being offline would quickly surpass the cost of a high availability (HA) solution . But not every application warrants the investment in an HA solution with redundant infrastructure spanning multiple data centers or cloud availability zones .

The edge brings computing resources and data storage closer to end users, which explains the rapid boom in edge computing, but it also generates a huge amount of data . 44% of organizations are investing in edge IT to create new customer experiences and improve engagement. To achieve those goals, edge services observability should be a centerpoint of that investment .

The growing adoption of efficiency-boosting technologies like artificial intelligence (AI) and machine learning (ML) helps counteract staffing shortages, rising labor costs, and talent gaps, while giving employees more time to focus on strategic projects. This trend is especially evident in the government contracting sector, where, according to Deltek's 2024 Clarity Report , 34% of GovCon leaders rank AI and ML in their top three technology investment priorities for 2024, above perennial focus areas like cybersecurity, data management and integration, business automation and cloud infrastructure .

While IT leaders are preparing organizations for accelerated generative AI (GenAI) adoption, C-suite executives' confidence in their IT team's ability to deliver basic services is declining, according to a study conducted by the IBM Institute for Business Value .

The consequences of outages have become a pressing issue as the largest IT outage in history continues to rock the world with severe ramifications . According to the Catchpoint Internet Resilience Report, these types of disruptions, internet outages in particular, can have severe financial and reputational impacts and enterprises should strongly consider their resilience .

Everyday AI and digital employee experience (DEX) are projected to reach mainstream adoption in less than two years according to the Gartner, Inc. Hype Cycle for Digital Workplace Applications, 2024 .

When an IT issue is not handled correctly, not only is innovation stifled, but stakeholder trust can also be impacted (such as when there's an IT outage or slowdowns in performance). When you add new technology investments and innovations into the mix, you have a recipe for disaster .

To get a better understanding of the top issues facing IT teams in financial services, Auvik recently released its 2024 Financial Services IT Trends Report . Not surprisingly, the experience of FinServ IT teams is significantly impacted by the onslaught of cyberattacks facing financial services organizations as well as the complex regulatory environment of this industry .

The CrowdStrike outage serves as a potent illustration of the risks associated with complex security environments. Enterprises are increasingly advised to consider simpler, more robust solutions that do not rely heavily on reactive security measures .

When IT leaders started telling Enterprise Management Associates (EMA™) more than a year ago that their personnel were using premium ChatGPT subscriptions to create device configs and automation scripts, we knew the industry was on the verge of a revolution .

The rapid rise of creative "right-brain" generative AI (GenAI) has opened the door to greater adoption of the more analytical "left-brain" AI decisioning solutions by global businesses, according to new research from Pegasystems .

The majority of executives (61%) are harnessing the power of generative AI, with at least one application in production, and among these early adopters, 86% of those reported an increase in revenue, estimated at more than 6%, according to new global research from Google Cloud .

Optimizing the performance of applications remains a top challenge for most organizations, particularly when those applications are spread across a hybrid IT estate that includes core, public cloud, and edge. Even if there were a magic performance wand, organizations would still need to know there was a problem and then do something about it — at Internet speed .

According to Forrester's The Top 10 Emerging Technologies In 2024 report, generative AI (genAI) for visual content, genAI for language, TuringBots, and IoT security are the top emerging technologies that will deliver the most immediate ROI for businesses in 2024 and beyond .